Chapter 7: User-Centered Design
Summary:
This chapter attempts to put all of the previous chapters together to show how to make a design for the user. It is shown how such things as constraints, mapping, knowledge, conceptual models, and standardization. These along with a couple of other points are discussed to better design things for the user. Other scenarios are also talked about such as when to make things more difficult.
Discussion:
In my opinion this is the most helpful chapter in terms of information. There's a lot in this chapter I agree with and it would take me forever to discuss. However, I do think the most important part is at the beginning of the chapter when he says you should make sure 1) the user can figure out what to do and 2) the user can tell what's going on.
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