Chapter 5: To Err is Human
Summary:
There are many kinds of errors humans make. These are categorized into slips and mistakes. Human thought is discussed as a reason for mistakes. There are certain ways to deal with these errors such as making forcing functions in designs. The best way to approach these errors in design is to always think about the interaction between person and machine.
Discussion:
I always like reading about the examples the author gives in the chapters to relate to what he's talking about. I think the psychology behind why we make slips and mistakes is very interesting. If we are around something a lot and then encounter something similar, it is easy to make a slip. In the case of design if there are two functions that are very closely related close together it would be easy to make a slip.
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